The icon to back up projects doesn’t show up on phone.

  • updated
  • Answered

I don’t know if it’s a bug or anything, but whenever I try to back up a project on my phone (iPhone SE 2020) the icon isn’t showing up. The icon shows up on my iPad and I know I have it purchased. What do?

Igor Mitrovic
  • Under review

Hello,

Please check this topic for the instructions and a picture if you are on the correct screen to perform the backup.


Also let us know if you previously ever used premium features on that phone or you had them on your tablet originally?


Regards,
Igor

Bird of Destruction

I saw the way to back the projects up using the search bar (thank you!), and yes, I’ve had premium features on both my phone and tablet before the update. 


I’m just wondering, is this a bug? 

Igor Mitrovic
  • Answered
Quote from Bird of Destruction

I saw the way to back the projects up using the search bar (thank you!), and yes, I’ve had premium features on both my phone and tablet before the update. 


I’m just wondering, is this a bug? 

Hey,

Thanks for the quick reply. I am glad that you are not having any issues :)

This was a change in the last major update so that you can have easy access to the projects and to have additional options "behind the scene", so it is not a bug.

Regards,

Igor