why Samsung Galaxy Tab S6 Lite LTE or Samsung S8 Active is reported incompatible?

  • updated
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Any reason why Samsung Galaxy Tab S6 Lite LTE (which comes bundled with perfect stylus) is reported as incompatible (or Samsung S8 Active)?

Igor Mitrovic
  • Under review

Hello Davit,

I am sorry to hear that you are experiencing an issue. Could you provide us with a couple of answers please, so that we can assist you in the best possible way:

1. What is the version of the Android that you have?
2. From which country are you trying to make the download?

3. Do you have issues downloading any other apps as well?

4. Is this the link that you are trying to get it from?


Regards,
Igor

davit barbakadze

1. Android 9 on Samsung Active S8 and Android 10 on Samsung Galaxy Tab S6 Lite LTE 

2. Georgia

3. Some - yes, like Brawl Stars or Minecraft, but I don't really know the reason, since we seem to have quite decent devices from tech standpoint
4. Yes


Igor Mitrovic

Hello,

Thank you for the provided details :)

Please check the link below and try Step 2 and 3: Clear cache & data of the Play Store and Phone Restart https://support.google.com/googleplay/answer/7513003?hl=


Let me know if that helps.

Igor