Bug with the Audio

  • updated
  • Fixed

https://youtu.be/10RUY6bBn1w

So basically, whenever I play or exit the animation, the audio stops playing and I have to relaunch the app. (Im trying to make a animation meme.)


Igor Mitrovic
  • Not enough info

Hey,

I am sorry to hear that you are experiencing an issue. Could you provide us with a couple of answers please, so that we can assist you in the best possible way:

1. What is the version of the iOS that you have?

2. What is the version of the App that you have?

3. Go to your device settings and tell me how much free space do you have?

4. Does it happen in all projects or only one?

5. Could you do a test please with shorter audio on a completely new project?

Regards,

Igor

puzzled poppy

1: 13.7

2: 2.0.2 (Most recent.)

3:241.6 GB.

4: It happens with every project. ^^’

5: Of course!;



Igor Mitrovic
  • Under review
Quote from puzzled poppy

1: 13.7

2: 2.0.2 (Most recent.)

3:241.6 GB.

4: It happens with every project. ^^’

5: Of course!;



Thanks for all the details. Please allow some time to review it and to see if anyone else also encounters the same issue. Igor

Igor Mitrovic
  • Fixed

Hey,

Please make sure to update your application to the latest version for iOS: 2.0.4

The issue should be resolved! If anyone still this problem please contact us via email with a short video at support@visualblasters.com

Regards,

Igor