Sound FX Human issue

  • updated
  • Under review

Hello! I bought a package of sounds - People. Indicates that there is a package (there is a check mark), but in fact there are no sounds.

Igor Mitrovic
  • Not enough info

Hey,

I am sorry to hear that you are experiencing an issue. Could you provide us with a couple of answers please, so that we can assist you in the best possible way:

1. What is the version of the Android that you have?

2. What is the version of the App that you have?

3. Does this happen when you try to add a sound to the audio editor?

4. Is the issue the same with sound FX or only with "Human/ люди ?

Regards,

Igor

7775777ran

Hello!

Android version - 8.1.0

FlipaClip version - 2.4.7-213

In the general list of paid sounds, only "People" lacks content and does not offer to download again. The rest of the sounds appear in the editor correctly.

--------------------------------------------------------------------

Здравствуйте!

Версия Андроид – 8.1.0

Версия FlipaClip – 2.4.7-213

В общем списке платных звуков, только именно «Люди» отсутствует контент и не предлагает загрузить заново. Остальные звуки встают в редакторе правильно.

Igor Mitrovic
  • Under review

Hello,

Thank you for the provided details :)

Please check how as well how much free space do you have on your device? Perhaps "Human" sound FX requires more memory in order to be added to the animation than the other ones.

After you free some spaces - please restart your phone and let me know if that helped resolve the issue, please.

Regards,
Igor

======================

Привет,

Спасибо за предоставленные подробности :)

Пожалуйста, проверьте, сколько свободного места у вас на устройстве? Возможно, "человеческий" звуковой FX требует больше памяти, чтобы быть добавленным к анимации, чем другие.

Освободив место, перезагрузите телефон и сообщите мне, помогло ли это решить проблему.

С Уважением,
Игорь