Onion skips the frame

  • updated
  • Not a bug

I had the same onion skin problem, but after I updated the app the previous onion works, but the next skips a frame. It's really bugging me since I have to finish multiple animations very soon and I can't with this bug :/

Pinned replies
Dusan Kolic
  • Answer
  • Not a bug

Hello everyone,


1. Please got to advanced onion settings by pressing the down arrow button and make sure that you have not set "Skip frames" feature:

2. If it is not that feature that is causing this then please try this and tell me if that helped: 
Change the values, close onion skin and then reopen it and change it back to your preferred settings.

Best,

Dusan

Dusan Kolic
  • Planned

Hello,

Are you using the new app version 2.4.0?
We are aware of the issue and are working on the fix. We are really sorry for the inconvenience and thank you for your patience.

Best,

Dusan

Nutpuff_ The_Wolf

it's happening to me too

Cosmoni YT

Uh oh. I have something I need done in a week and if I cant get the onionskin working again it'll be late. I hope they fix it REALLY soon.

Dusan Kolic
  • Fixed

Hello everyone,

The issue has been resolved in the latest update 2.4.0-191. Please update the app and let me know if you still have the problem :)

Best,

Dusan

Yabs

I have updated it just now to that version and it still happens to me, I'm not sure if it's my phone or just the app

Dusan Kolic
Quote from Yabs

I have updated it just now to that version and it still happens to me, I'm not sure if it's my phone or just the app

Hello Yabs,

Can you please send us a screenshot or maybe a screen recording of your problem?

Thanks!

AspenHudsonius

i am still having the problem as well, I have updated it

Nikki Raven

My daughter has updated 2.4.0-191 and still having the issues too.. so, this has not been rectified with the latest fix..

Do you have any idea on why this is still happening..

Yabs
Quote from Dusan Kolic

Hello Yabs,

Can you please send us a screenshot or maybe a screen recording of your problem?

Thanks!

Sure! Here's a screenshot

Basically, the onion skin shows frame 1 and acts like frame 2 doesn't exist

Dusan Kolic

Thanks guys, we will take a further look at it.