How to change my age?

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I accidentally put my wrong age but didn't think much of it until the contest showed up and now I can't join them

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Dusan Kolic
  • Answer
  • Answered

Hello,

Unfortunately, there is no way to change your age now. The only way to do it is to reinstall the FlipaClip or clear data of the app. However, this action will also delete your projects or movies in the app so please proceed with caution.

Also to be able to create an account you need to be more than 12 years old.

Best,

Dusan

Kaitlyn

Step #1 click on the settings icon on the top right corner.

Step #2 scroll down to account which is right after the draw section


Step #3 click on FlipaClip under account. 


Step #4 (last one) once you click on it tap the pen which basically means editing your information. 

(Don’t forget to press save) 


TADA!! You’ve updated your age 

Kai
Quote from Kaitlyn

Step #1 click on the settings icon on the top right corner.

Step #2 scroll down to account which is right after the draw section


Step #3 click on FlipaClip under account. 


Step #4 (last one) once you click on it tap the pen which basically means editing your information. 

(Don’t forget to press save) 


TADA!! You’ve updated your age 

There isn’t FlipaClip under account. I think it’s because when I put the wrong age, I put it under 13.

Kai

Nvm, I fixed it ^^

Kiwi

help me plssssz

Dusan Kolic
  • Answer
  • Answered

Hello,

Unfortunately, there is no way to change your age now. The only way to do it is to reinstall the FlipaClip or clear data of the app. However, this action will also delete your projects or movies in the app so please proceed with caution.

Also to be able to create an account you need to be more than 12 years old.

Best,

Dusan

Bob Roach

I'd like to know how to stop the app from asking my age every time I start it up. I have to do this, and confirm, every single time.

Dusan Kolic
  • Under review

Hello,


Unfortunately, you will not be able to change your age now. The only way to do that is to reinstall the app but please note that by reinstalling the app you will lose all of your projects that are not backed up manually.

Regards,

Dusan

NotMyRealName

Thank you for the feedback Dusan, I appreciate it.

I have premium features and I tested the backup feature but it will only add the frames and no audio. Is this the way it is or am I missing something?

Dusan Kolic
  • Answered

Hello, to be able to create an account you need to be more than 12 years old.

Best,
Dusan