There’s a glitch that keeps deleting animations that I don’t delete

  • updated
  • Not a bug

I’d select one animation to delete and the app will go and delete a whole other project at the beginning of my project row. It’s really annoying because it deletes projects that I am working on. And there’s no way of restoring it. Which is a major fault. Maybe add in a recently deleted folder??? I’ve brought up the issue but no one does anything.

Dusan Kolic
  • Under review

Hello,

What do you mean by you select one animation to delete? Could you please share a screenshot of what exactly are you deleting?
Are you deleting a layer?

Best,

Dusan

dxevbe

Hi, I mean when I delete a project. When I’d delete multiple ones, say 3, when I go to delete a 4th project, the app will glitch, or something, then delete a whole different project that I haven’t selected, usually at the start of the project line. I don’t know if it targets the largest ones? As the second time it happened it went for my largest project, which was even more frustrating. 2019-06-30 7.53.24 pm

Dusan Kolic
Quote from dxevbe

Hi, I mean when I delete a project. When I’d delete multiple ones, say 3, when I go to delete a 4th project, the app will glitch, or something, then delete a whole different project that I haven’t selected, usually at the start of the project line. I don’t know if it targets the largest ones? As the second time it happened it went for my largest project, which was even more frustrating. 2019-06-30 7.53.24 pm

Hi,

Unfortunately, I am not able to open the file that you have attached.

Could you please check and confirm that you have enough free space on your device? It could be the possible reason your largest project is getting deleted.

Best,

Dusan

dxevbe

Hmm, thanks for the help, however I don’t believe the app should decide when it needs to rid itself of large projects to create space. It’s a huge flaw in my opinion, as it erases important things that I didn’t ask it to.

May I suggest adding a recently deleted folder for deleted projects? It would defiantly avert problems like this in the future, and is more practical. Think of apps like Video Star or VideoFX Live, which have a recently deleted trashcan where you can restore deleted projects or permanently delete them.

Dusan Kolic
Quote from dxevbe

Hmm, thanks for the help, however I don’t believe the app should decide when it needs to rid itself of large projects to create space. It’s a huge flaw in my opinion, as it erases important things that I didn’t ask it to.

May I suggest adding a recently deleted folder for deleted projects? It would defiantly avert problems like this in the future, and is more practical. Think of apps like Video Star or VideoFX Live, which have a recently deleted trashcan where you can restore deleted projects or permanently delete them.

It is not that app is deciding to delete the largest project, it is just trying to make space for new drawing so you should always make sure that you have enough free space on your device. We understand that this is not the best way for it to work and we are planning to have a cloud account feature in the future so all of the projects are going to be saved automatically to the cloud, that way we will have a restore option also.

Please join the discussion HERE and thank you for your understanding. 
FlipaClip is work in progress and we are trying to spread our resources as best as we could :)

Best,
Dusan

Igor Mitrovic
  • Not a bug