How to transfer premium purchase to another device?

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  • Answered

I want to pay for extra layers on flipaclip but I want to know if I lose my phone, that I can still use extra layers if the payment is on a flipaclip account or not?

Pinned replies
Dusan Kolic
  • Answer
  • Answered

Yes, it is possible to transfer payments to another device as long as you install FlipaClip using the original Apple/Google account that made the purchase.

Please check this post HERE on how to restore your purchase if you reinstall the app or change your device.

Note that you cannot transfer payment from Android to iOS and vice versa.

Best,

Dusan

XxAutumn OkamixX

I agree, not everyone is able to nor wants to repay for the features. This is a feature that really needs to be added in ;; 

IrvRlz XD

Yes, you do. Apple and Android are different  products that have their own app stores.

oz chiampi

i just change from android to Apple and i’m do disapointed i have to buy il again :( it’s the only app i ever pay to myself not sure i want to pay again

meleney drowned

i have the same problem now, i also did payed and now i cant use it bc of my othe phone

Supamberj

Same I'm about to use my new phone but I'm trying to figure out how I can switch it to the new one cuz I payed for it and have a lot of videos that are not done that I want to finish!

IrvRlz XD

they have to be same device type (Android or iPhone) if it is the same system type them wait for the original account to sync with the device and apps

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Giorgio
  • Answered

Hi, if the new device is the same platform as the old one you should have no problem. Make sure you are using the same Google Account on your new device, if not take a look at this link on how to retrieve your in-app purchase. 


NOTE: Make sure to back up your projects and send them to the new device or they will be deleted. FlipaClip does not back up projects automatically.

Dusan Kolic
  • Answer
  • Answered

Yes, it is possible to transfer payments to another device as long as you install FlipaClip using the original Apple/Google account that made the purchase.

Please check this post HERE on how to restore your purchase if you reinstall the app or change your device.

Note that you cannot transfer payment from Android to iOS and vice versa.

Best,

Dusan

Justin Goldsmith

hi there, i bought premium features for my daughter and she cant acces them. Its telling her she needs to pay for them again. Its on the same device and usingbthe same account. PLEASE HELP ASAP

Dusan Kolic

Olá, lembre-se de que, em outro telefone, faça login no Google Play usando a conta original que fez a compra e faça o download do FlipaClip.

Observe que você não pode usar os recursos premium em dois dispositivos ao mesmo tempo; portanto, será necessário remover o premium do primeiro dispositivo para usá-lo no segundo.

melhor,

Dusan