Projects got deleted after moving them

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All my work was deleted after. I switched the import of downloads from. internal memory to sd card and also I  can`t create an account on the app and of course, I spend money on effects.

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-1
Dusan Kolic
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  • Answered

Hey,

We are really sorry you've lost your animations. I understand you have spent time and efforts on each drawing and the last thing we want to happen is to lose the drawings :(

Unfortunately, your FlipaClip projects cannot be recovered anymore if you haven't backed them up manually. 

The projects are temporarily saved in your mobile storage, when you moved them, the string that links the drawings from the FlipaClip to the root folder (local folder in your device where the data are temporarily stored) got broken so even if you have moved the files back to the original folder, it did not restore the projects in your FlipaClip.

Again, my sincere apologies!

Dusan

Xavo F

I have that problem the same I have only .fci if you know how restore please tell me

lpslps2016 AJ

S A M E. 

Ive posted something a bit more descriptive on my page,, screenshots and everything

lpslps2016 AJ

S A M E

they just wont listen! Ive found so man people with this problem!!

-1
Dusan Kolic
  • Answer
  • Answered

Hey,

We are really sorry you've lost your animations. I understand you have spent time and efforts on each drawing and the last thing we want to happen is to lose the drawings :(

Unfortunately, your FlipaClip projects cannot be recovered anymore if you haven't backed them up manually. 

The projects are temporarily saved in your mobile storage, when you moved them, the string that links the drawings from the FlipaClip to the root folder (local folder in your device where the data are temporarily stored) got broken so even if you have moved the files back to the original folder, it did not restore the projects in your FlipaClip.

Again, my sincere apologies!

Dusan